Professional Benefit Consultants Inc.
ABOUT PBC
Thank you for the opportunity to introduce Professional Benefit Consultants and Kistler Tiffany Benefits.
Professional Benefit Consultants is the employee benefits division of Insurance Agencies, Inc., one of the largest independent insurance agencies in New Jersey. IAI has 60 employees in our home office at 1601 New Road in Northfield to service our clients. We have roots in South Jersey that date back to 1879, and a reputation throughout the community for excellence in customer service and client satisfaction. We believe that courtesy and responsiveness count.
Kistler Tiffany is the largest employee benefit organization in the Delaware Valley. Kistler Tiffany has over 100 employees located in New Jersey, Pennsylvania and Delaware. Kistler Tiffany has relationships with virtually every major market along with unparalleled service programs, which gives us the ability to offer more choices at competitive rates. As a result of Kistler Tiffany’s position in the industry, if an issue arises; carriers respond with a sense of urgency and compassion.
We have and will continue to offer local dedicated service representatives with a strong background handling some of the largest groups in the region. Professional Benefits Consultants has the capability to field, service and track all client and member calls. PBC will personally assist your employees with their questions and issues. Our focus is always to keep your employees satisfied with their benefits while saving the entity insurance premium dollars. In the age of high technology where phone messages and leaving voice mails are the norm, your employees will have the opportunity to speak directly with a knowledgeable and caring health insurance professional who’s only responsibility is to service them. With our unique experience in servicing all size accounts we are able to offer the resources of a mega-broker (Kistler Tiffany), combined with personal service and the accountability of an established local organization (Professional Benefit Consultants).
We look forward to servicing your organization.
Sincerely,
Terence K. Flynn, CBC
President
Terence Flynn
President
Terence K. Flynn started with Professional Benefit Consultants in 2001 as Senior Account Executive. Mr. Flynn has over 20 years’ experience servicing some of the largest employers in Southern New Jersey. Prior to Professional Benefit Consultants, Mr. Flynn was the Marketing Manager for AtlantiCare Health Plans where his responsibilities included marketing and servicing large group accounts including: The Trump Organization, Bally’s Casino Corporation, Caesars Casinos, Sands Casino, Hilton Casino, Absecon Mills, Lenox China, along with various municipalities including: The Cities of Atlantic City, Margate, Ventnor, Ocean City and The Atlantic County Schools Health Insurance Fund.
Along with his various corporate clients, Mr. Flynn has acted as insurance consultant for the City of Atlantic City, the Atlantic City Board of Education, the City of Ventnor, the City of Somers Point, the City of Longport, Egg Harbor City, Egg Harbor City BOE, Buena BOE and the City of Margate. This unique background of working on both the carrier side (AtlantiCare) as well as an independent consultant gives Mr. Flynn unmatched experience in servicing some of the largest group benefits programs in South Jersey along with national groups including: Miss America, Huntington Foam, The Lomax Corp and Brown Foreman. Mr. Flynn is licensed in Life and Health along with Property and Casualty Insurance.
Alicia "Ali" Petrilli
Managing Partner
Alicia "Ali" Petrilli has been employed with Professional Benefits Consultants (PBC) since 2006. Ali has several Associates degrees in the field of Science, Liberal Arts option in B.A., as well as Associates in Business Administration. She also completed her Bachelors degree from The Richard Stockton University majoring in the studies of Business Management. Ali also speaks fluent Spanish.
Ali's tasks include meeting with clients, servicing accounts, negotiating claims and processing eligibility enrollments and deletions. Ali's excellent customer service skills are one of the main reasons PBC maintains a 99% retention rate. She is a dedicated worker and is a great asset to PBC. Ali currently is licensed in both Life and Health Insurance.
Lynn M. Stadtmueller
Account Executive
Lynn Stadtmueller is the newest member of Professional Benefit Consultants (PBC). Lynn has a background in retail and business management and has received many awards for her commitment to her clients while employed by Caesars Entertainment Corporation. After receiving an Associate’s degree in Business Administration, Lynn was recruited by PBC for her optimal efforts and dedication to her clients. Lynn brings with her an exceptional work ethic and outstanding customer service skills. Lynn is caring, empathetic and enjoys the opportunity to service our clients. She is motivated to consistently meet deadlines and goals. Lynn is an asset to our company and will continue to be an integral part of PBC’s success. Lynn is currently licensed in both Life and Health Insurance.